I work as a cashier at a Commissary, a military grocery store. The way we handle proof of membership is by scanning the customer's I.D. card at the cash register. We have the ability to bypass this for workers who aren't in the military, but only for items that will be consumed on site. Now that the background is out of the way, on to the story.
One slow day, I decided to go on my scheduled break a few minutes late, as we had most of our cashiers out on break already. As soon as we had enough back that my coworkers wouldn't be unduly burdened by my absence, I close up and turn in my till.
Apparently, the cash office disliked this as she started to mutter about us taking breaks whenever we liked. Now I'd like to point out that not only did we have 6 cashiers just come back from break, we only had 3 customers in the past hour. Additionally, if we didn't handle breaks ourselves we would have to leave work early or accrue overtime, and Lord help you if you got so much as a minute of OT.
Now being the nice guy I am, I ask if she wants me to open back up. She then spends the next 5 minutes ranting about how we just come to work to take breaks and we don't follow directions. Finally, she takes my till and I go on my break, but she'd really pissed me off due to some accusations of lying during her rant. Still, there isn't much I can do, or so I thought.
Come the end of my shift, who should I see but that same cash office teller with a cart full of groceries in my line. I wait for her to unload all of her groceries before I ask for her I.D., she says she left it in her car and I should just bypass it. Since I had just been ranted at about my work ethic, I stand firm. I never would have expected what happened next, but the memory still warms my shriveled heart.
She starts going through the 5 stages of grief! I've chosen a few lines from each stage, but they lasted an average of 4 minutes each.
-
First stage is denial, "oh, you don't really need my I.D. do you? Stop playing."
-
Second stage, anger, "my husband served in the military, of course I have my I.D.! Who do you think I am!"
-
Third stage is bargaining, "please, I know you do this for other workers, just do it this once."
-
The fourth stage is depression, "do I really have to walk all the way to my car to get my I.D.?"
-
And finally, after 20 minutes of alternatively ignoring her and citing policy, she reaches the last stage, acceptance, and begins loading her groceries back in her cart.
TL;DR teller rants about workers not following directions, unable to buy groceries because she can't either.
Edit: So I got front page, didn't expect that. Thanks everyone.
[link] [comments]
from popular links https://ift.tt/2qOVlEZ
0 comments:
Post a Comment